“Thank you for not just looking after but genuinely caring for our Grandma and Great Grandma over the last few years, and especially during the last few months and weeks before she passed away peacefully.
Grandma really was happy at the Hermitage, she had her friends in all of you and her peers. She was fond of you all.
If I could be there in England I would and I would come and visit you all and thank you in person and give you a big hug. From the bottom of our hearts, we thank you. You do an amazing job every minute of the day and night and that means a lot to the wonderful ladies in your care, and also to their loved ones near and far””On behalf of my mother, I would like to express her and mine thanks to everyone who made her 90th Birthday a special day and a success. She enjoyed every minute of it and was happy that she was able to welcome her friends into her ‘home’. We would like to say a special thank you for her birthday cake which you provided, it was lovely.”